Tag: AI

5 Reasons why your Business needs a Chatbot

March 29, 2019 in AI, Chatbot, Customer Experience, NLP by FAHAD IFAZ By 2020 around 80% of all businesses will be using a chatbot. It’s mad to think that there will be such a huge uptake in AI technology for businesses. But what is the hype about chatbots? Why does your business need one? 1. Always open for business, 24/7 How many businesses can you think of that are open and operating 24 hours a day, 7 days a week, 365 days a year? Not many! With a chatbot, you can remain available in one form to all potential customers...

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